Natural Conversation
Handles customer queries in natural language across chat, voice, and messaging — with human-like understanding and tone.
Operational Automation
Goes beyond answering questions — executes tasks, updates systems, places orders, and triggers workflows automatically.
Context Memory
Remembers past interactions for personalized, continuous conversations. Customers never have to repeat themselves.
Multi-Channel Deployment
Deploys across WhatsApp, web chat, voice, and custom integrations — one system, every channel.
Cross-System Intelligence
Pechi correlates signals from all Hashtee products — sound, vision, tracking — and surfaces actionable insights with evidence. Every recommendation is traceable and source-linked.
Unusual vibration pattern detected on press machine. Bearing replacement may be needed within 48 hours.
"...frequency spike at 3.2 kHz with 12 dB above baseline matches bearing wear signature from maintenance log ML-2024-089."
→ Correlates with last replacement cycle of 6 months
"Visual inspection confirms micro-vibration at 0.3mm amplitude on housing unit."
→ Cross-verified with acoustic data from Obi
How Pechi Works
Configure
Define your system’s knowledge base, personality, and action capabilities through our no-code setup wizard.
Deploy
Launch across your preferred channels in minutes — WhatsApp, web widget, voice, or API integration.
Scale
Handle thousands of concurrent conversations automatically, with seamless handoff to humans when needed.
Queries resolved without handoff
Average response time
Support productivity
Always available
Customer Service Automation
Handles order inquiries, returns, product recommendations, and complaint resolution across all customer touchpoints.
Dealer Support & Recommendations
Assists dealers with product selection, color matching, technical specifications, and order placement.
Language support
Pechi communicates in English, Hindi, and Tamil, with more languages in development.
Analytics
Every interaction generates structured data. Track customer intent patterns, common queries, resolution rates, and conversion metrics through Pechi's analytics dashboard.
Let Pechi handle the conversation.
Deploy an AI assistant that truly understands your customers. See Pechi in action on your own use case.
Request a demo