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Legal

Acceptable Use Policy

Effective April 9, 2026

1. Purpose

This Acceptable Use Policy ("AUP") defines what constitutes acceptable and prohibited use of Hashtee's Services, including our API platform, AI models, and applications. This AUP is incorporated into and forms part of our Terms of Service.

Violation of this AUP may result in suspension or termination of your access to Hashtee Services.

2. General Principles

You must use Hashtee Services:

  • In compliance with all applicable laws and regulations
  • In accordance with the documentation and intended purpose of each service
  • With respect for the rights and safety of others
  • Without attempting to circumvent technical safeguards or usage limits

3. Prohibited Uses

You must not use Hashtee Services to:

3.1 Illegal Activity

  • Conduct or facilitate any activity that violates applicable laws or regulations
  • Process data in violation of data protection or privacy laws
  • Facilitate money laundering, terrorist financing, or sanctions evasion
  • Infringe on intellectual property rights of third parties

3.2 Harmful Content

  • Generate or process content that exploits, harms, or endangers minors
  • Create deepfakes or synthetic media intended to deceive or defraud
  • Generate content that incites violence, hatred, or discrimination
  • Produce spam, phishing content, or social engineering material

3.3 Deceptive Practices

  • Misrepresent AI-generated content as human-created where disclosure is required
  • Use Output to create misleading evidence or fabricated documentation
  • Impersonate individuals or organisations
  • Generate fraudulent credentials, certificates, or official documents

3.4 Security Violations

  • Attempt to gain unauthorised access to Hashtee systems or other users' data
  • Probe, scan, or test vulnerabilities without written authorisation
  • Distribute malware, viruses, or other harmful code
  • Interfere with or disrupt the integrity or performance of our Services
  • Attempt to extract model weights, architectures, or training data

3.5 Abuse of Service

  • Systematically extract model behaviour to build competing products
  • Circumvent rate limits, quotas, or access controls
  • Create multiple accounts to evade restrictions or bans
  • Resell or redistribute API access without authorisation
  • Use Services in a manner that degrades performance for other users

4. Industry-Specific Guidelines

4.1 Industrial & Manufacturing Use

When deploying Hashtee models for industrial inspection, monitoring, or automation:

  • AI Output must not be the sole basis for safety-critical decisions without human oversight
  • Inspection systems must have appropriate fallback mechanisms
  • Users must validate model performance on their specific use case before production deployment
  • Anomaly detection and predictive maintenance outputs are advisory — they do not replace professional engineering judgment

4.2 Document Processing

When using Longlichi or other document processing capabilities:

  • You are responsible for ensuring you have the right to process the documents you submit
  • Output from document processing should be verified before use in legal, financial, or regulatory contexts
  • Do not submit documents containing personal data unless you have a lawful basis to process that data

4.3 Speech & Voice

When using Kundoo, Shama, or other speech processing models:

  • You must comply with applicable wiretapping, recording consent, and surveillance laws
  • Inform individuals when their speech is being processed by AI
  • Do not use voice synthesis to impersonate real individuals without their consent
  • Comply with accessibility and communication regulations in your jurisdiction

5. Reporting Violations

If you become aware of any use of Hashtee Services that violates this AUP, please report it to legal@hashteelab.com.

We take reports seriously and will investigate promptly. We may take action including content removal, account suspension, or reporting to law enforcement as appropriate.

6. Enforcement

We enforce this AUP through a graduated response:

  1. Warning — notification of the violation and request to cease
  2. Temporary suspension — restricted access while the issue is investigated
  3. Termination — permanent removal of access for serious or repeated violations

In cases of severe violations (illegal activity, imminent harm), we may proceed directly to suspension or termination without prior warning.

7. Changes

We may update this AUP to address new use cases, legal requirements, or emerging risks. Material changes will be communicated via email and posted on our website at least 30 days before taking effect.

8. Contact

For questions about this Acceptable Use Policy:

Effective date: April 9, 2026