Products used
Intelligent Retail Operations
Retail operations generate massive volumes of unstructured data — from garment tags to customer queries. Hashtee's AI agents automate the tedious work so your team can focus on what matters: the customer.
Automated Tag Reading
Longlichi reads and extracts data from garment tags, care labels, and price stickers at scale. Whether it's a single scan at the counter or batch processing in the warehouse, structured data flows automatically into your systems.
- Product identification from tag images
- Care instruction extraction and standardization
- Price verification and compliance checking
AI-Powered Customer Service
Pechi handles customer queries across channels — your website, mobile app, and WhatsApp. Product questions, size recommendations, stock checks, and return requests are handled autonomously.
- Natural conversations in English, Hindi, and Tamil
- Connected to inventory and order management systems
- Seamless escalation to human agents when needed
Compliance & Audit
Maintain regulatory compliance effortlessly. Longlichi verifies that all garment labels meet local regulations, generating audit-ready reports automatically.
Efficiency gain
A retail chain automated 80% of their tag data entry, reducing processing time from days to hours for seasonal inventory transitions.
Products Used
- Longlichi — Tag parsing, OCR, and compliance verification
- Pechi — Customer-facing AI assistant