Natural Conversation
Handles customer queries in natural language across chat, voice, and messaging — with human-like understanding and tone.
Operational Automation
Goes beyond answering questions — executes tasks, updates systems, places orders, and triggers workflows automatically.
Context Memory
Remembers past interactions for personalized, continuous conversations. Customers never have to repeat themselves.
Multi-Channel Deployment
Deploys across WhatsApp, web chat, voice, and custom integrations — one system, every channel.
Cross-System Intelligence
Pechi correlates signals from all Hashtee products — sound, vision, tracking — and surfaces actionable insights with evidence. Every recommendation is traceable and source-linked.
Unusual vibration pattern detected on press machine. Bearing replacement may be needed within 48 hours.
"...frequency spike at 3.2 kHz with 12 dB above baseline matches bearing wear signature from maintenance log ML-2024-089."
→ Correlates with last replacement cycle of 6 months
"Visual inspection confirms micro-vibration at 0.3mm amplitude on housing unit."
→ Cross-verified with acoustic data from Obi
How Pechi Works
Configure
Define your system’s knowledge base, personality, and action capabilities through our no-code setup wizard.
Deploy
Launch across your preferred channels in minutes — WhatsApp, web widget, voice, or API integration.
Scale
Handle thousands of concurrent conversations automatically, with seamless handoff to humans when needed.
Queries resolved without handoff
Average response time
Support productivity
Always available
Customer Service Automation
Handles order inquiries, returns, product recommendations, and complaint resolution across all customer touchpoints.
Dealer Support & Recommendations
Assists dealers with product selection, color matching, technical specifications, and order placement.
How Pechi Works
Pechi is an intelligent AI assistant designed for customer-facing operations. Unlike simple chatbots, Pechi understands context, maintains conversation history, and can execute multi-step workflows autonomously.
Agentic Operations
Pechi doesn't just answer questions — it takes action. Connect it to your backend systems and Pechi can process orders, check inventory, schedule appointments, and handle returns without human intervention.
- Multi-step workflow execution across connected systems
- Context-aware conversations that remember customer history
- Escalation intelligence — knows when to hand off to humans
Multi-Channel Deployment
Deploy Pechi across your website, mobile app, WhatsApp, and in-store kiosks. One AI, consistent experience everywhere.
- Web widget with customizable styling
- WhatsApp Business API integration
- In-store kiosk mode with voice input
Industry-Specific Knowledge
Pechi comes pre-trained with domain knowledge for retail and paints industries. Product recommendations, color matching, store inventory lookups — all built in.
Language support
Pechi communicates in English, Hindi, and Tamil, with more languages in development.
Analytics
Every interaction generates structured data. Track customer intent patterns, common queries, resolution rates, and conversion metrics through Pechi's analytics dashboard.
Let Pechi handle the conversation.
Deploy an AI assistant that truly understands your customers. See Pechi in action on your own use case.