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Use Cases

Voice Automation

Transcribe, understand, and generate speech in 30+ languages — for call centres, voice agents, and accessibility.

Voice at scale, in every language

Customer calls in Hindi-English. Factory floor reports in Tamil. IVR prompts in Bengali. Voice automation handles the full loop — speech to text, understanding, and text back to speech — natively in the languages your users actually speak.

The voice pipeline

Speech-to-Text

Understanding & response

Text-to-Speech

Use cases

  • Call centre analytics — transcribe calls in real-time, extract intent and sentiment, flag compliance violations
  • Voice agents — conversational AI for phone and WhatsApp in regional languages
  • IVR replacement — natural voice prompts instead of robotic menus
  • Meeting transcription — capture multilingual meetings, generate searchable transcripts
  • Factory floor logging — verbal reports transcribed and structured automatically
  • Content narration — generate audio versions of articles, product descriptions, and training materials
  • Accessibility — natural TTS for apps and websites in users' native languages

Why it's different

30

languages supported

Most voice AI breaks on code-mixed speech, noisy environments, and non-Western accents. Kundoo and Shama are trained on real-world audio from call centres, factory floors, and outdoor environments — not clean studio recordings.

Products used

Kundoo for speech-to-text. Shama for text-to-speech. Pechi for conversational AI.